J.H. Fitzpatrick Ltd in Monasterevin are currently looking from an experienced After Sales Manager to join our team.

At JH Fitzpatrick LTD we make it a priority to provide a customer focused After Sales Service. We offer our Customer support on all the main brands we deal with including Case IH, Manitou, McHale, Amazone, Krone, Overum & many more.

Key Responsibilities

  •  Ensuring maximum efficiency and profitability in the Aftersales Department whilst providing a high level of customer satisfaction
  •  Ensuring that all service, warranty and repair works are carried out to highest standard and customer satisfaction.
  •  Warranty Control
  •  Credit Control and Invoicing
  •  Maintaining the effective management of all employees in the Service Department
  •  Ensuring that Health & Safety regulations are complied with and high standards of housekeeping and security are achieved and maintained within the workshop
  •  Maintaining excellent working relationships with our suppliers and customers
  •  Develop processes and procedures to improve the business
  •  Maintaining an effective control of costs in line with agreed objectives by regular examination

Are you the ideal candidate?

  • Do you have a proven track record of running a successful service department?
  • Do you have strong technical knowledge and knowledge of the Agricultural Sector?
  • Are you constantly seeking to improve processes and become more efficient?
  • Financial and project costing skills. With the ability to control costs and increase profits.
  • Do you have the ability to identify other business opportunities?
  • A proven track record of excellent customer service
  • Excellent administration with attention to detail
  • Knowledge of Health & Safety relevant to workshop practice.
  • A full and valid driving license